Have questions, feedback, or need help? We'd love to hear from you.
We typically respond to messages within 24-48 hours during business days. For urgent issues, please include "URGENT" in your subject line.
How does RefundHelper work?
Our form analyzes your situation and generates professional refund request templates based on consumer protection laws.
Is RefundHelper really free?
Yes! Our service is completely free and supported by voluntary donations.
Do you store my personal information?
No, we don't store any personal data. All processing happens in your browser. See our Privacy Policy.
Can you guarantee my refund will be approved?
No, we cannot guarantee results. Success depends on many factors including merchant policies and your specific situation.
Do you provide individual assistance?
We apologize, but due to significant requests we are not able to respond to specific requests for individual aid. Our automated tool is designed to handle most refund situations.
We are not lawyers and cannot provide legal advice. For complex legal matters, please consult with a qualified attorney.
RefundHelper provides educational information and templates only. See our Disclaimer for full details.
Found a bug?
Please use the "Bug Report" category above and include as much detail as possible about what you were doing when the issue occurred.
Feature suggestions?
We love hearing ideas for new features! Use the "Feature Request" category to share your suggestions.
Business inquiries?
For partnerships, collaborations, or business-related questions, select "Business/Partnership" category.