Refund Helper Tool

1. Acceptance of Terms

By accessing and using RefundHelper.app ("the Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you ("User" or "you") and RefundHelper ("we," "us," or "our") regarding your use of our refund request generation service.

2. Description of Service

RefundHelper is a web-based tool that generates professional refund request templates and dispute letters for various subscription services and digital products. Our Service includes:

• Automated refund request email generation
• Consumer rights analysis based on jurisdiction
• PayPal dispute text templates
• 14-day fitness plan generators for money-back guarantee requirements
• Educational content about consumer protection laws

The Service is provided free of charge and is supported through voluntary donations.

3. User Responsibilities and Conduct

3.1 Permitted Use

You may use the Service only for legitimate refund requests where you:

• Have a genuine claim for a refund based on the merchant's policies or consumer protection laws
• Provide accurate and truthful information
• Comply with all applicable laws and regulations
• Use the generated content in good faith

3.2 Prohibited Activities

You agree not to:

• Use the Service for fraudulent, deceptive, or illegal purposes
• Generate false or misleading refund requests
• Attempt to exploit merchants' refund policies in bad faith
• Use automated scripts, bots, or crawlers to access the Service
• Reverse engineer, modify, or create derivative works of the Service
• Interfere with or disrupt the Service's functionality
• Use the Service to harass, threaten, or abuse merchants or their representatives
• Violate any applicable consumer protection, commercial, or fraud laws

4. Intellectual Property Rights

The Service, including all content, features, functionality, and technology, is owned by RefundHelper and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for your personal, non-commercial use in accordance with these Terms. This license does not include any right to:

• Resell or make commercial use of the Service
• Copy, reproduce, or distribute any content from the Service
• Modify or create derivative works based on the Service
• Use the Service's branding, logos, or trademarks

5. Privacy and Data Collection

Your privacy is important to us. Our collection and use of your information is governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection, use, and sharing of your information as described in our Privacy Policy. We use analytics tools to understand how users interact with our Service to improve functionality and user experience.

6. Disclaimers and Limitations

6.1 No Legal Advice

THE SERVICE PROVIDES TEMPLATES AND EDUCATIONAL INFORMATION ONLY. WE ARE NOT LAWYERS AND THE SERVICE DOES NOT CONSTITUTE LEGAL ADVICE. You should consult with a qualified attorney for specific legal advice regarding your situation.

6.2 No Guarantee of Success

We make no representations or warranties about the effectiveness of generated refund requests. Success depends on various factors including merchant policies, applicable laws, the specific circumstances of your purchase, and how you present your case.

6.3 Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REFUNDHELPER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Personal injury or property damage
• Emotional distress or reputational harm

Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid for the Service (which is $0 for our free service).

8. Indemnification

You agree to defend, indemnify, and hold harmless RefundHelper, its officers, directors, employees, agents, and affiliates from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Any false or misleading information you provide
• Any refund requests you generate or submit using the Service

9. Modification and Termination

9.1 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Service. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

9.2 Termination

We may terminate or suspend your access to the Service immediately, without prior notice, if you violate these Terms or engage in conduct that we reasonably believe is harmful to the Service, other users, or third parties.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the Consumer Arbitration Rules of the American Arbitration Association. The arbitration shall take place in California, and judgment on the arbitration award may be entered in any court having jurisdiction.

Notwithstanding the foregoing, either party may seek equitable relief in a court of competent jurisdiction to prevent irreparable harm.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and RefundHelper regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations, whether written or oral.

13. Contact Information

If you have any questions about these Terms, please contact us at: